Frequently Asked Questions - Help

Here you can find a collection of the most frequently asked questions from customers. Please contact me if you have any further questions.

Prices, purchase and currency

How do I see the price in my own currency?

In a drop-down list at the top of the menu bar you can see a multiple currencies. Switch between multiple Currencies and select the one that suits you best.

I have previously received several inquiries that customers are insecure when it says NOK (Norwegian kroner) I want all my customers to feel safe on the price when shopping.

When you reach checkout the currency will aper in NOK again. This is because Isma Digital Photo process all orders in NOK. While the content of your cart will be displayed in your chosen currency your orders will be converted to NOK at the most current exchange rate during checkout. 

See a small video about how to change currency on this online store.

 

 

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How do I buy a digital backdrop?

When you find the backdrop you want to purchase, click «add to cart» underneath the price. This will take you to “your cart”. Continue shopping or proceed to checkout by clicking “Check out” if your done shopping.
All orders are processed in NOK (Norwegian kroner). While the content of your cart will be displayed in your chosen currency your orders will be converted to NOK at the most current exchange rate during checkout.
You are now ready to fill out your customer details, once completed you can download your ordered products. An email containing a link to your download will also be sent to the email addresses registered during checkout, so please make sure to supply a valid email address.